Let’s keep it simple.
Overview
Due to how small of a company we are, and how carefully we inspect each and every tray, ALL SALES ARE FINAL. Only under rare circumstances, will an exchange or return be offered.
It will be handled on a case-by-case basis, with Arcane Kushtoms LLC reserving the right to approve or deny requests based on proof offered at the time of submittal.
If there is a denial, the decision is final.
If we accept your request, we will mail an equivalent new tray to the original delivery address free of charge. Due to the nature of our trays, there is a possibility your specific model might not be available. In that scenario, we would offer a tray from our latest release or review the possibility of a partial or full refund.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Returns
We do not accept returns at this time.
Need help?
Contact us at support@arcanekushtoms.com for questions related to refunds and returns.